Claim compensation for your prejudice with Luxair
Luxair is the first airline in Luxembourg. Founded in 1962, it has a fleet of seventeen aircraft deployed to sixty-five destinations, most of them in Europe.
Although the Luxembourg carrier makes every effort to ensure that your flights serve as you have planned, they may suffer delays or cancellations, ...
Startups at your disposal
Delays that are considered excessive by the European Commission (+ 3h), consequently give right to compensation.
Specialized criminal law firms can replace you in the design and constitution of your file and the claim for compensation or even represent you throughout the claim procedure.
These legal experts are responsible for defending your rights and interests with your operator. They are even ready to go to court to claim the compensation to which you are entitled.
How much is an inconvenience at the airport?
The distance of the flight represents the only factor determining the value of your compensation:
< 1500 Km => 250 €
≤ 3500 Km => 400 €
> 3500 Km => 600 €
Delay
The law created by the European Union's parliament stipulates that delayed passengers can be compensated by their Luxair air carrier even though they are picked up and transported to their destination at the end.
The rights that are available at the airport have nothing to do with what can be done in the event that his flight does not take off at the time indicated on his ticket.
The financial compensation imposed by the 261/2004 regulation on European airlines, such as Luxair, can make good the moral damage suffered by travelers.
Air carriers are relieved of any responsibility to pay compensation to their customers when informing them of the change in flight schedules to 14 days prior.
Cancellation
As an airline passenger, we always face delays and cancellations. Airlines can not always respect their departure schedules, because of unforeseen situations, they are forced to cancel several flights.
Indeed, as an air consumer, you are protected by an official law stipulating that in case of inconvenience, you are entitled to claim compensation from your operator.
Unless it is an airport strike, initiated by air traffic controllers or by airport staff or other special circumstances such as weather factors, ... your operator can not run away its responsibilities under Regulation 261-2004, including the lump sum indemnity.
Overbooking
Victim of overbooking? This phenomenon, which continues to grow, affects thousands of travelers daily. Victims are obliged to give up their seats on board because of a surplus of passengers on the plane, can make claim against their operator.
Missed connection
As a traveler, we must fight to protect ourselves against the illegal practices of air carriers whose delays may affect their travel program.
The delay of a flight can have an even more serious impact on the passenger when the latter travels on a flight including one or more stops. A very small delay recorded from the plane can make him miss his correspondence.
Unsuccessful matches are fortunately covered by European legislation providing for compensation for passengers suffering this kind of damage.