Ask for compensation for your prejudice with Iberia
Iberia, the Spanish airline based at Madrid's Adolfo Suarez Barajas Airport, serves hundreds of destinations in five corners of the globe. Some of his flights sometimes accumulate delays, there are others that are canceled, overbooked, ...
Leave experienced lawyers defend your rights
Have you been "victim of a delay" and are you looking for compensation? It is indeed your right minium. The European Parliament supports you and its law on consumption protects you when your carrier does not respect his travel times, which are obviously indicated on your plane ticket.
Do you want to make your claim for compensation file and face your operator alone? Know that you risk losing everything in the end because the airline will not respond to your request as easily as you thought.
Defend the interests of passengers with their operator? it is now the mission of some firms that are made up of legal experts with significant experience in this area. And more importantly, these startups only need your agreement to begin the necessary legal proceedings leading to the restoration of your rights.
Passenger affected by delay or overbooking, what compensation should be provided?
The amount of compensation corresponding to the inconvenience suffered is:
< 1500 Km => €250
≤ 3500 Km => €400
> 3500 Km => €600
Disabling delay
Your flight with Iberia has been delayed by 3 hours? You are entitled to compensation! Regulations on the protection of consumer rights (entered into force in 2004) clearly indicate your rights in case you are delayed by your Spanish airline.
You have up to two years to claim your compensation, particularly for delays on your reserved flights with the national carrier.
Overbooking
According to studies conducted by air transport experts, between 5% and 10% of travelers do not show up at the airport on the day of the flight. This is why airlines that Iberia overbooking, selling more tickets than the capacity of the aircraft. It may seem surprising, but it simply responds to an economic logic.
In case of overbooking, the carrier asks some travelers to leave their seat in exchange for a sum of money. However, this is not enough. So that the inconvenience is repaired, the Spanish operator is obliged to offer an additional compensation to the prejudiced passengers.
Last minute cancellation
After canceling your flight, the national operator asks you to contact their customer service to request a refund of your plane ticket and settle your dispute.
However, did you know that in case of failure of your trip on board, you deserve more than a refund of the ticket? According to the European regulation CE 261/2004, you have the possibility to claim an additional indemnity, of a minimum amount of 250 euros.
Missed connection
Traveling on an airline with a stopover, served by two different airlines? The passenger may not be able to embark on his second flight due to the late arrival of his first aircraft. This is called a missed match. It also opens the right to compensation.