Request compensation for your damage with Cubana de Aviacion
Cubana, one of the largest and most important airlines in the Caribbean with its main base at Havana Airport.
Legal experts have the keys to your compensation:
Did you arrive late at your destination due to a problem with your Cuban carrier overselling your seat? You are the victim of a loss which can be repaired by financial compensation. However, to obtain it, you are obliged to contact a specialist in the defense of consumer rights, and air consumers in particular. Contact them by filling out a contact form in two minutes.
By suffering damage, compensation must be paid by your carrier
Discover through this scale how much Cubana owes you:
< 1500 Km => 250 €
≤ 3500 Km => 400 €
> 3500 Km => 600 €
Late Flight
Each airline strives to meet its departure times. Air carriers face the challenge of punctuality. Each flight delay can create panic and anger among passengers.
Air operators must imperatively inform their customers of the change in their flight schedules, however, this must be done two weeks beforehand so that they are exempt from the obligation to compensate them.
Did your flight with Cubana de Aviacion depart from? The Cuban carrier must be able to transport you to the destination you chose when purchasing your plane ticket, before the delay reaches three hours.
Flight cancellation
Cubana de Aviacion flights canceled due to ash from a volcano? No compensation is provided for the benefit of travelers. In return, compensation is taxable by law created by the European Parliament to air operators in the event of a flight cancellation due to a problem that is not beyond their control.
It is important to remember that the Cuban air carrier or any other operator that is not part of the EU countries, is relieved from paying compensation in favor of the injured in case the flight concerned took off from an airport located outside the old continent, more precisely, outside a country outside the EU.